Dr. Joseph Roevens is a tenured professor at NHTV Breda University in the Netherlands and a research associate of its Center for Cross-cultural Understanding. Joseph holds a B.A. from Cornell University, advanced degrees from IEP, Ecole Centrale, HEC, the School of Advanced International Relations (SAIS) of Johns Hopkins University, and a Ph.D from Tilburg University. He researches and lectures about participative forms of management and Change applying Chaos/ Complexity theory and Systemic thinking. His expertise covers all areas of management and sustainable Change, with a focus on entrepreneurial participation, corporate democracy, open book management and Chaos theory.

Dr. Vincent Platenkamp is an associate professor in Cross-Cultural Understanding at NHTV, Breda. He finished his masters in sociology and philosophy (both Cum Laude) at the University of Amsterdam and recently - in January 2007 - his PhD in Wageningen. From 1977-1980 he was a student assistant in the Philosophy of Science and in Methodology at the University of Amsterdam. From 1981-1989 he worked as a member of staff in part-time education on Human Resource Management and labour relations in The Hague (Stichting SOSA).
Since 1988 he works at NHTV, Breda. He took part in various international projects in the field of HRM, TQM and Cross-cultural studies in the Netherlands, Portugal, Indonesia, Thailand, Hungary, Poland, Cuba, Curacao and Bulgaria. From 1989-1992 he joint the Leisure Management department and from 1992 - now the International Tourism Management and Consultancy. Since January 2007 he became an associate professor in Cross-Cultural Understanding.

Drs. Diane Nijs is Lector Imagineering at NHTV University of Applied Sciences in Breda/The Netherlands. She holds a MA in Human Kinesiology from the KU Louvain and a MA in Leisure Agogics from the Free University of Brussels. Her research interests are aligned with her practical involvement in the creative industries, focussing on the triptych of Design, Complexity and Management in organizational environments with an emphasis on the strategic and organizational implications of complexity. She designed and leads the teaching of complexity theory, design and management to MBI students at NHTV for several years now and regularly teaches and writes on design thinking in management from a complexity perspective. Nijs will teach about a complexity perspective on organizations and organizing, about strategic change and innovation and about the narrative mode of thinking and acting/designing.

Paul Howard MBA is instructor in restaurant and club management at Penn State University. He has a B.S. degree in hotel, restaurant and institutional management and holds a MBA in strategic management and consulting, both from PSU. During his career he managed several restaurants and clubs and he is the former director of the hospitality industry relations at PSU. He specializes in hospitality strategy, restaurant management and club management. He lectures about organizational culture; how to understand and influence the culture of your organization, and the effects of culture on strategy. In the third module he will also lecture about leadership development and strategies.

Daniel Mount MBA is associate professor of hospitality management at PSU. He has a B.S. degree in Finance of Mankato State University, holds a MBA in Hotel Restaurant and Institutional Management from Michigan State University and a DBA of United State International University in International business.  His research interests are customer call centers, non- response bias in internet guest surveys and derivations of traditional importance- performance analysis. He specializes in service management and hotel operations.  He lectures about different aspects of strategic service quality development.