Geplaatst:

23 januari

Geplaatst door:

DGI

Locatie:

Netherlands

Uren:

37-40+ uur

Type: Baan

Scholing:

Universitair

We are a fast-growing UK based Travel Management Company. We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values. As leaders in the Charity, Academic, Humanitarian, and Not-For-Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference. Our Diversity Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom. It's an exciting time to come and join us! Our Operations Team provide a high-level service to Academic and Charity clients to support them in their vital work around the globe. We are currently recruiting for Dutch-speakers to join the team. You will receive comprehensive training covering all elements of the role including our reservations systems and processes.

Wat wij verwachten

· Manage a portfolio of existing clients and accounts

· Offer first class customer service at all times

· Providing a variety of quotations to clients not favouring one airline/supplier

· Following up quotations each morning to ensure we have provided what was required and offer any further help

· When a quotation is cancelled try to find out if there is anything we could have done differently

· Taking card payments from clients

· Work with Business Account Managers to maximise opportunities and pass on relevant leads

· Working closely with both Ticketing and Finance to ensure reservations/tickets are issued without any problems

· Meet and exceed personal objectives in line with company KPIs and account SLAs

· Understand key products, services and unique selling points

· Promote and support Diversity Travel company values and behaviours and promote the company culture

· Attend and participate in team meetings

· Identify any areas where in-house training would improve performance

· Attend airline training sessions

Hours of work are 8.45am - 5.30pm (1 week), 8am - 4.45pm (1 week), 7am - 3.45pm (1 week) Monday – Friday, and your rota will involve one weekend day every six weeks (with a day off in lieu midweek). The role is NL remote based for a UK based compnay.

Wat wij jou bieden

An attractive salary, plus OTE bonus (uncapped, links to performance)
25 days holiday
Option to buy or sell additional annual leave
Opportunity for combination of office and home working or more remote working if located further away
Employee Assistance Program
Healthcare Cash Plan
Excellent opportunities for progression
Discounted staff travel
Pension
Life Assurance
Season ticket loan
Cycle to Work Scheme

Sollicitatieprocedure

If you are interested in the Dutch Business Travel Consultant role and meet the requirements outlined above, plese send CV to the email attached.

We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.

Please visit our company LinkedIn page https://www.linkedin.com/company/diversity-travel/ to learn more about us and what we do.

PASSIONATE - We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

BOLD - We embrace innovation and challenge the status quo to deliver outstanding results.

MINDFUL - We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.

We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.