At Sunweb, we believe holidays are more than just trips — they are moments that truly matter.

As a Destination Responsible (Team Lead), you bring those moments to life by supporting both your team and our guests. You act as the connecting force on destination: the go‑to person for your guides, the face of Sunweb for our guests, and the key link between local partners and our headquarters.

For Summer 2026, we are looking for energetic, proactive, and guest‑centric Destination Responsible for:

Algarve: fluency in Dutch & English, start date April - November
Lefkas: fluency in Dutch & English, start date April - November

What you will do

As Destination Responsible, you oversee the daily operation on your destination.

You will:

Leadership & Team Coordination

Coach, support, and motivate the Destination Guides on Kos and/or Rhodes.
Create and manage work schedules based on availability and operational needs.
Ensure consistent service quality, team performance, and efficiency.
Build a positive team culture and maintain a safe, professional working environment.

Guest Experience

Act as the escalation point for complex questions, complaints, and special situations.
Guarantee a seamless guest journey from arrival to departure.
Ensure high‑quality service both digitally and on‑site.
Support your team in promoting and selling excursions, upgrades, and extras.

Operations & Safety

Coordinate daily operations with DMCs and local partners, including transfers, excursions, and hotel visits.
Handle emergencies or irregularities in line with the Sunweb Emergency Protocol.
Analyze operational performance and report improvements to the Area Manager.
Keep administrative systems (Freshworks, SharePoint, Destination Tool) fully up to date.

What we’re looking for

Experience in tourism/ hospitality, leadership experience is a strong plus.
A natural coach with strong communication and organizational skills.
Guest‑oriented, solution‑driven, and calm under pressure.
Confident using digital systems and comfortable multitasking.
For Lefkas: fluency in Dutch and English,
For Algarve: fluency in Dutch and English,
A valid driver’s license.
Full summer seasonal availability, including weekends and irregular hours.
Eligibility to work in the respective country.

What we offer

A leadership position in an international environment.
The opportunity to create meaningful impact and develop your leadership skills.
Training, guidance, and ongoing support from experienced colleagues.
Housing and transportation on destination.
Return flight to your destination.
Monthly gross salary €1.700,-
Insurance coverage.
10% discount on your own Sunweb holiday.
A memorable summer in which you and your team create unforgettable moments for our guests.

Ready for your next leadership adventure?

Is this the challenge you're excited about? Click Apply and start your journey with Sunweb!
Questions? Feel free to reach out at jobs.abroad@sunwebgroup.com.

Sunweb Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and safe environment for all employees.

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